SceneScout Privacy Policy

Effective Date: October 26, 2025

SceneScout ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website, SceneScout.com (the "Site"), and our services related to film location scouting in Los Angeles (the "Services").

1. Information We Collect

We collect several types of information from and about users of our Services, including:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, company name, and job title. We collect this information when you register for an account, request information, submit a contact form, or otherwise communicate with us.
• Location Information: We may collect location data if you use location-based features of our Services. This could include your IP address, which may provide a general location. With your consent, we may also collect precise location data from your mobile device.
• Usage Data: We automatically collect information about your use of the Site and Services, such as your IP address, browser type, operating system, referring website, pages you viewed, and the dates and times of your visits. We use cookies and similar technologies to collect this information.
• Payment Information: If you use our paid Services, we collect payment information such as your credit card number and billing address. This information is processed by our secure payment processor, Stripe, and is not stored on our servers.
• Communications: We retain copies of any communications you send to us (e.g., emails, contact form submissions) and may record phone calls for quality assurance purposes (with your consent where required by law).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Improve Our Services: We use your information to operate, maintain, and improve our Site and Services. This includes providing you with access to our database of film locations, responding to your inquiries, and personalizing your experience.
• To Communicate with You: We use your information to communicate with you about our Services, including sending you updates, newsletters, marketing materials, and responding to your requests or inquiries.
• To Process Payments: We use your payment information to process payments for our paid Services.
• To Personalize Your Experience: We use your information to personalize your experience on the Site, such as recommending film locations that may be of interest to you.
• To Analyze Usage Data: We use usage data to analyze how our Site and Services are used, to identify trends, and to improve our Site and Services.
• For Legal Purposes: We may use your information to comply with applicable laws and regulations, to respond to legal requests, and to protect our rights and interests.

3. How We Share Your Information

We may share your information with the following categories of recipients:

• Service Providers: We share your information with third-party service providers who help us operate our Site and Services, such as hosting providers, payment processors (Stripe), email marketing providers, and analytics providers. These service providers are contractually obligated to protect your information and to use it only for the purposes for which we disclose it to them.
• Business Partners: We may share your information with business partners who offer products or services that may be of interest to you. We will only share your information with your consent.
• Legal Authorities: We may disclose your information to legal authorities if we are required to do so by law or legal process, or if we believe that such disclosure is necessary to protect our rights or the rights of others.
• In Connection with a Business Transfer: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request that we delete your personal information.
• Objection: You have the right to object to the processing of your personal information.
• Restriction of Processing: You have the right to request that we restrict the processing of your personal information.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise your rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect your personal information when it is transmitted over the internet.
• Firewalls: We use firewalls to protect our servers from unauthorized access.
• Access Controls: We restrict access to your personal information to authorized personnel only.
• Regular Security Assessments: We conduct regular security assessments to identify and address vulnerabilities.

However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide you with our Services, to comply with our legal obligations, to resolve disputes, and to enforce our agreements. After that, we will securely delete or anonymize your personal information.

7. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected].

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our Site and update the "Effective Date" at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

SceneScout Data Protection Officer
5455 Hollywood Blvd
Suite 200
Los Angeles, CA 90028
Email: [email protected]
Phone: (323) 460-7900

This Privacy Policy is governed by the laws of the State of California, without regard to its conflict of laws principles.

Author: Dr. Anya Sharma, Certified Information Privacy Professional (CIPP/US)